FAQs

A PC or Mac running one of the following:

• Microsoft Internet Explorer 10.0 (or higher)
• Mozilla Firefox
• Google Chrome
• Opera
• Safari

Adobe Flash Player version 12 or higher.

• A modern web browser (see web browser requirements, under General Questions)
• Adobe Flash Player version 12 or higher.
• Broadband internet connection with upload speed of at least 1 megabit per second. Choosing a higher quality will increase the required upload speed.
• USB camera or built-in webcam on your PC or Laptop

The vast majority of USB cameras will work with our broadcaster, including those included on laptops or monitors. IP based network cameras are not supported at this time.

Once you are logged in, click the green "Go Live" button. This will launch the broadcaster. You may need to allow pop-ups from earthcam.com if you do not see the broadcaster right away. For more information, refer to the broadcaster quick guide.

Make sure your USB webcam is connected to your computer and you have installed the drivers that came with your webcam. After logging in and opening the Broadcaster, check to make sure you have selected a video source from the "Webcam Input" drop-down list. After you select the video source, your webcam should appear in the video window.

1) Go to the Camera Settings page, and select "USB or Built-In" (the first choice) and click save.

2) Next, launch the Broadcaster (a link the broadcaster is available at the top of the page when you are logged in).

3) If you have a pop-up blocker, make sure it is not blocking the window from displaying. You can alternatively open the broadcaster in a new window by going directly to this link: http://www.earthcam.com/myearthcam/webcam_popup.php

4) When the broadcaster loads you will see a message that asks if Flash can access your camera and microphone. Click "Allow" (Clicking "deny" will prevent the broadcaster from accessing your camera).

5) You can adjust the screen size and picture quality here as well. Once you're happy, click "Start Broadcast," and the button will turn red. If you open up your My EarthCam Page, you should see your webcam feed. (If you have it open already you may need to refresh the page in order to see the feed).

You may only broadcast one webcam at a time.

Yes. You can enable a PayPal donation button on the camera settings page.

When you mouse over the video player on your My EarthCam page, a bar will pop up from the bottom; in the middle of this bar is a camera icon. Click the camera icon to take a photo of what you are viewing to share with the rest of the My EarthCam community, as well as save it to your computer and post on social media.

On My EarthCam Pages, you may only post to your own Hall of Fame. Pictures you take from other cameras will only show up on your own page.

Yes, you may mark your page as private and only you will be able to visit the page. This setting is found on the camera settings page.

Yes, you may change your username on the camera settings page.

If you have an archive clip recorded, it will show up when your camera is offline. To record one, open the broadcaster and click the "Record" button. A status bar will slowly grow, indicating how much time is left on the recording.

Archive clips are 1 minute max and you may only have one archive clip at a time.

To see your archive clip, view your My EarthCam page, and click the "Archive" text below the video player.

To start, click here.
Fill out the form with accurate information so we can better serve you in the future. Make sure to read our Terms of Service Agreement and check off the box acknowledging that you have done so. After you click submit you will receive a confirmation email. Go to the link included in the email and you'll be ready to go!

You must login with the email you signed up with. If you changed your email, you must now use the new email.
EarthCam's login system is case-sensitive. Check that your caps lock is not on and try again, making sure that you enter the proper case for each letter.
If you have tried this and are still having trouble, click here to retrieve your password. If you don't have an EarthCam account, register here.

If you misplace your username and/or password, simply click here and enter the email that you signed up with. We will send your login information to this email address.

Click Here to delete your account.